Terms of Service

1. Acceptance of Terms

By accessing and using musegg.lat ("the Website"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Website. These terms constitute a legally binding agreement between you and MuseGG FZ-LLC ("MuseGG," "we," "our").

2. Company Information

MuseGG FZ-LLC
DIFC Gate Avenue, Tower 2, Office 410
Dubai, United Arab Emirates
Email: [email protected] | Phone: +971 4 582 7100

3. Service Description

MuseGG provides independent museum reviews, visitor guides, curated itineraries, and digital audio guide products focused on museums and cultural institutions in the United Arab Emirates.

4. User Eligibility

You must be at least 16 years of age to use this Website. By using our services, you represent that you meet this requirement.

5. Intellectual Property

All content on this Website — including text, photographs, illustrations, logos, audio guides, and design elements — is the intellectual property of MuseGG or its licensors and is protected by UAE Federal Law No. 38 of 2021 on Copyrights and international copyright conventions. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

6. Digital Products

6.1 Audio Guides

Digital audio guides are delivered electronically upon purchase. Due to the nature of digital products, all sales are final upon download/access. Refunds are available within 14 days only if the product has not been downloaded or accessed. Refund requests should be directed to [email protected].

6.2 License

Purchase of a digital product grants you a non-exclusive, non-transferable, personal license to use the product for private, non-commercial purposes.

7. User Conduct

You agree not to:

• Use the Website for any unlawful purpose
• Scrape, copy, or reproduce content without authorization
• Interfere with the Website's security or functionality
• Submit false or misleading information through contact forms
• Use automated tools to access the Website without permission

8. Editorial Independence

MuseGG maintains full editorial independence. Our reviews are not influenced by museum management, government bodies, tourism boards, or commercial partnerships. All opinions expressed are those of our editorial team.

9. Disclaimer of Warranties

While we strive for accuracy, all information is provided "as is" without warranty. Museum hours, prices, and availability may change. We recommend verifying details directly with each institution before visiting.

10. Limitation of Liability

To the fullest extent permitted by UAE law, MuseGG shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or reliance on its content.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of external sites.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE, or the DIFC Courts as applicable.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective upon posting on the Website. Continued use constitutes acceptance of modified terms.

14. Contact

For questions regarding these Terms: [email protected] or call +971 4 582 7100.